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FAQ

FLOWERS

Where do our flowers come from?
We source flowers from all over the world! To ensure we offer the highest quality and freshest flowers, we purchase them from only the most trusted suppliers worldwide. However we mainly source our flowers from the best farms in Netherlands, Ecuador and Colombia.
ORDERING

How do I order?
The easiest way is to shop the comprehensive selection of floral products that we have listed is online through our website. You can also order by giving us a call on 600577774 or by Whatsapp on +97156 577 1807.

Do you do customized bouquets?
Yes! For customized orders please call 600577774 or Whatsapp +97156 577 1807.

How are the flowers packaged and delivered?
All our bouquets are hand wrapped in specialized craft paper and ribbon and placed in our signature paper bag. All bouquets will have a little bit of water inside to ensure freshness. Our signature boxes are delivered as they are in the box.

What is your return policy?
If you wish to cancel your order, please contact us as soon as possible. If the flowers have not yet been prepared and if we did not specifically purchase flowers for your order we will refund you.

If there are any issues with the flowers, please contact us on 600577774 within 12 hours of receiving the flowers. We may ask you for pictures of the flowers and depending on each case a refund or new flower delivery will apply.

PAYMENT

What payment methods do you accept?
We accept payments online using Visa and MasterCard credit/debit card in AED.